Charles is an excellent person
But.. The installation company is located in St. Kilda, not in West Melbourne. Took them 6 trips to install 22 panels on our home, many times late due to the traffic. System works fine and was inspected recently by the Clean Energy Regulator. Following faults were encountered:1) Array and inverter wiring not adequately protected from fauna. 2) DC isolator enclosure not suitably installed to prevent water ingress. 3) Cables and wiring not securely fixed to minimise movement (installation is located in a high wind area). Installer was contacted with no response. Had to arrange with a third party to fix the faults at additional cost. Would have been less expensive to engage the more expensive company in East Melbourne with an overall better (well earned) reputation.