Charles was a real pleasure to work with - very approachable and knowledgeable in answering any questions we had during the quoting process - we felt reassured because we understood what was going on (we had delays applying for the solar vic rebate) Installation was a breeze and grateful the team were able to use the solar pre-wiring we had built into our home. All round, a great experience as first timers. Would work with Charles and his team again and highly recommend to others.